Frequently asked questions

What is the cancellation policy?

Monthly memberships can be cancelled at any time while a pre pay membership can not.



May I get a refund?

If you find that this service doesn't work at your school, please reach out ASAP so we can find the best solution. If all else fails and the school blocks our site, you may be entitled to a refund. No refunds are offered for the full year membership after 30 days of purchase.



I have a question about your merchandise.

All Kids Freeze Dance merchandize is handled by Spring. You may reach them at fanhelp@spri.ng



What is your business's legal or DBA name?

Kids Freeze Dance is owned and operated by Jason Schwertfeger.



Is there a physical address?

No.